At YSSN, we are committed to ensuring you, or your family member, receive the best possible experience when you participate in our services or programs. We value the input of those we provide services to and are committed to receiving and responding to all your feedback regardless of the content.
It is the right of every person who comes to YSSN to expect that our response will be provided in ways that are clear, individualized, respectful, and in keeping with YSSN’s policies and values. We want to know where we can improve our services, and where we have met your needs particularly well.
As a client, your ability to be involved in the process and your right to share a complaint are protected under our client Bill of Rights. Please tell us about your experience(s) with us and, if you, or your family member, are not satisfied with our service we encourage you to share your concerns to help us improve.
