At YSSN, we are dedicated to making our services accessible to every qualified person. That means we work to ensure that our programs are welcoming and barrier-free. We are committed to accessibility in many ways by:
- We are dedicated to making our services, supports, facilities, communications, and workplaces accessible to everyone.
- We address the diverse needs of the people we serve.
- We take an intersectional and anti-oppression approach.
- We promote disability inclusion in all areas of our work.
- We work to remove barriers that prevent full participation in our services.
- Services and supports are designed to meet individual needs.
- Customer service is respectful, helpful, and inclusive.
- Workplace policies accommodate employees.
- Technology enables flexible, remote work options.
- Facilities are safe, easy to access, and welcoming to all. You can learn more by downloading our Accessibility Plan and Accessibility Policy.
We are committed to improving accessibility and welcome feedback to help us enhance our services and spaces for people with disabilities.
- If you encounter any barriers or feel we are not meeting accessibility requirements, please share your feedback with us.
- You can also provide feedback, concerns, or complaints in person, by phone, or by email. For more details, see our Complaint Process on our website.
- Language, translation, and interpretation services are available to assist you with submitting feedback or complaints.
