Crisis Response Services
For people who are experiencing a mental health crisis, and their family or friends, we offer a Community Crisis Response Service. Call, text or chat 24 hours a day, 7 days a week at 1-855-310-COPE (2673).
Crisis workers will provide an immediate response in a variety of critical situations (e.g., depression, loneliness, anxiety or fear, thoughts of suicide, hopelessness, etc.). Depending on the caller’s level of need, crisis services may include:
- access to a mental health support team
- a stay in a short-term crisis bed
- assistance navigating through a range of community services
Streamlined Access
Streamlined Access is an intake and assessment service that provides referrals and/or access to a number of mental health and supportive housing programs through one streamlined application process. We can help people who are 16 years and older who live in York Region or South Simcoe, and need help with their mental health and addictions recovery.
We help people:
- identify the help they need
- find information on available supports and services
- apply for services and connect to other community supports and services.
Developmental Services Ontario (DSO)
Developmental Services Ontario (DSO) connects people to available services and supports so that they can become more independent and actively involved in their communities, and ultimately, have more meaningful lives. Some of those supports can include case management services, support workers, housing supports, community participation supports, caregiver respite supports, and more.
DSO is the access point for adult developmental services funded by the Ministry of Children, Community and Social Services (MCCSS) in Ontario. There are 9 DSO agencies located across the province serving different counties and regions.
DSO Central East Region includes the Regional Municipality of York, the Regional Municipality of Durham, Simcoe County, Peterborough County, Northumberland County, Haliburton County, and the City of Kawartha Lakes.
Respite for Families
YSSN hosts respite services for families through two ways:
- A Respite Access Facilitator works with adults and their families to identify their respite needs, develops plans, and find the resources that are right for them.
- The CHAP Program (Community Helpers for Active Participation) maintains a respite worker registry to assist families in hiring staff.
Why register with the CHAP Program?
- Families can connect easily with respite workers either to work in the home and/or enable individuals to participate in community based respite opportunities
- Once registered, families can access CHAP workers as much or as little as needed. Families receive and review the profiles of workers and independently negotiate with and hire a worker who best suits their needs