About YSSN

YSSN is a hub for developmental, mental health and children’s services

that helps people navigate services to live their best lives.

Who we are

Your Support Services Network (YSSN) is a not-for-profit organization that connects people, along with their families and caregivers, to the services and supports they need to live their best lives. As a social services hub, we support children and adults:

  • with developmental disabilities,
  • with mental health needs, and
  • experiencing crisis.

Where we work

Since 1982, YSSN has been dedicated to supporting adults, children, and families in York Region, Simcoe County, Durham Region, Haliburton, Kawartha Lakes, Peterborough, and Northumberland.

In 2023, we expanded our reach as a partner in the national 9-8-8 suicide crisis helpline, providing support across Canada.

With direct 24/7 crisis support, access services and service coordination, YSSN provides a streamlined process for people to navigate the right supports for their unique needs, at the right time, across every stage of their lives.

 

YSSN Land Acknowledgement

Access 
Services

YSSN’s Access Services are your gateway to community connections!
Our team will work with you to help find you the right programs and services for your journey.
YSSN’s Access Services provide seamless and equitable access to the right developmental services mental health and addictions care, at the right time. Our integrated care team uses a collaborative approach, working with you to navigate available programs and services that are right for you and your journey.
About Access Services

Coordination
Services

YSSN’s Coordination Services work with you to develop your life plan!
No matter where you are in your life’s journey, our team is there to support you in developing your goals and connecting you to the services and supports you need to succeed.
Our team is fully invested in your journey! We connect people with complex needs, developmental disabilities, mental illness, addiction, or homelessness to resources, supports and services available through funded programs and community partners. Our peer supports link individuals, families, and caregivers who have journeyed along similar paths.
About Coordination Services

Crisis
Services

YSSN’s Crisis Services are here for you 24/7 – you are not alone!
Our caring team will meet you where you are and walk with you through your crisis.
We connect people and/or families in crisis to the right community resources, supports and services to meet their immediate needs. Get support by telephone, online chat, or text messaging.
Our integrated care team uses a collaborative approach to navigate the crisis with you and link you to available community supports that are right for you and your journey.
About Crisis Services

Who we work with

As a community-focused organization, YSSN works closely with local police, paramedics, hospitals, healthcare providers, housing organizations, and social service agencies.

These partnerships help ensure people get the right support at the right time, tailored to meet their unique needs.

Our partners

Our promise to you

It's your journey, it's your way.

At YSSN, our promise to you is captured in our Bill of Rights. This is more than just words on a page—it forms the foundation that guides how every YSSN employee works. Each new team member reviews this Bill of Rights when they join YSSN, and all staff revisit it annually to ensure we consistently uphold these values in everything we do.

Diversity, Equity, Inclusion & Accessibility 

Our Vision

A Meaningfull life for all:
Relationships, Community, Wellbeing

Our Mission

Communicate.
Connect.
Collaborate.

Our Guiding Principles

Compassion

We are compassionate. We are kind and patient with those we work with and with ourselves. We take the time to listen attentively, without
judgement.

Accountability

We are accountable. Individually and mutually, we hold ourselves
responsible for our actions and
results. We are answerable to all our stakeholders, including each other.

Resilience

We are resilient. We see setbacks as an opportunity to build skills and strengths by seeking positive solutions.

Initiative

We take initiative. With creativity and leadership we explore, build and pursue opportunities.

Collaborate

We collaborate. We engage each
other in a cooperative process,
internally and externally, to create solutions of mutual benefit.
© 2025 YSSN. All Rights Reserved.
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